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Clinical Core Lab Manager
  • Location: Ann Arbor, MI
  • Type: Direct Hire
  • Job #15833

Lighthouse Lab Services has partnered with one of the nations leading healthcare systems in an effort to recruit the best talent. We are currently in need of a Clinical Core Lab Manager to join the team. 


Departmental Duties:

  1. Supervise and coordinate daily operational lab activities with other labs, working with other managers
  2. Attend departmental and hospital administrative meetings, and relay information to supervisors and staff.
  3. Prepare for, and attend scheduled meetings with CP Operations Director along with section directors and CLIA Lab Director.
  4. Participate actively in departmental initiatives as directed.

Operational Duties:

  1. Provide day-to-day administrative supervision of leadership team, and laboratory sections/shifts.
  2. Hold routine operational meetings with supervisors and laboratory staff.
  3. Be accessible to staff at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical and/or operational problems in accordance with policies and procedures established either by the laboratory director or technical supervisor.
  4. Keep staff informed of all new policies and modifications.
  5. Work with leadership team and staff to make changes to workflow to achieve maximum productivity and quality.
  6. Serve as resource person for technical and procedural questions from staff and outside institutions.
  7. Oversee the implementation of new and revised policies and procedures in the laboratory.
  8. Establish an atmosphere that satisfies employees physical needs and safety.
  9. Manage IT functions of the laboratory, section on Pathology website, and Pathology Handbook.

Manage budget/finances of the lab:

  1. Review ordering of supplies and maintenance of inventory for laboratory operation.
  2. Participate in defining contract terms in collaboration with Lab Director and Procurement Department.
  3. Coordinate purchase of new equipment, supplies & reagents.


  1. Monitor lab compliance with CAP, CLIA,  and other regulatory requirements, and interact with the appropriate internal QA/QC Pathology committees (for example, Pathology Laboratory Communication Committee, Quality Assurance committees); assist in the establishment and maintenance of quality control standards and reporting of results.
  2. Manage the QM program for the laboratory, including quarterly submissions of QI metrics.
  3. Monitor integrity of data collection and use of protocols and procedures.
  4. Monitor compliance with University policies and safety programs.


  1. Day-to-day supervision of laboratory associate manager, supervisors, senior technologists and administration of laboratory.
  2. Evaluation of employee performance and development, including fostering employee engagement, leadership, and responsibility; facilitate communication and conflict resolution. Perform annual senior staff evaluations.
  3. Manage the process of requesting, posting, and hiring new employees, including reviewing resumes, scheduling interviews, interviewing candidates.
  4. Monitor students, residents or other trainees and new staff in clinical techniques and assist in the administrative management of one or more clinical areas.
  5. Participate in the resolution of employee discipline, complaints, and grievances.
  6. Review, endorse, and modify the recommended employment, promotions, and salary increases of laboratory staff.
  7. Manage the termination and off-boarding of staff.

Projects and efficiency of the laboratory:

  1. Monitor project development; provide advanced trouble-shooting of laboratory protocols; prioritize and manage time-sensitive projects.
  2. Coordinate with the business management team in test marketing and business planning.
  3. Monitor with Administrative Coordinator, Divisional billing, and Revenue Cycle, reimbursement rate on all laboratory completed tests and follow-up.
  4. Review laboratory data and reports as needed.
  5. Recommend workflow redesign and reengineering for improved laboratory operation supporting LEAN principles.
  6. Maintain knowledge regarding specific laboratory testing for each section managed.

Required Qualifications:

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

  • Baccalaureate degree in Medical Laboratory Science, equivalent laboratory science, or in a chemical, physical or biological science.
  • Combination of education, experience, and certification that meets all accreditation requirements according to the Clinical Laboratory Improvement Act (CLIA).
  • Qualifications to fill CLIA role of General Supervisor.
  • Extensive laboratory supervisory and management experience.
  • Thorough knowledge of laboratory regulatory and compliance requirements.
  • Experience with implementing and monitoring quality assurance plans.
  • Working knowledge of laboratory information systems.
  • Minimum of 10 years supervisory/management experience in a clinical laboratory discipline to be eligible for the Administrative Manager Intermediate.

Desired Qualifications:

  1. Certification by an accrediting agency such as the Board of Certification (BOC).
  2. Evidence of excellent communication, process improvement, change management, and team building skills.
  3. Critical thinking skills and project management experience.
  4. Ability to function independently with demonstrated leadership experience.
  5. Proficiency with Microsoft Office programs such as Excel, Word, PowerPoint etc.
  6. Evidence of Lean/Six Sigma education or certification.
  7. Ability to work independently along with working collaboratively across laboratory or departments.
  8. Excellent time management skills, ability to prioritize appropriately, and exercise good judgment.

Work Schedule

  1. An average of 40 hrs/wk.  May require additional time to accomplish extra duties, or during emergent situations.
  2. On-call responsibilities as needed.
  3. This position is exempt and does not receive overtime pay.

About Us:
At Lighthouse Lab Services, we offer solutions to help start, grow, and run clinical laboratories. Our recruiting team has over 18 years of proven success placing job seekers in positions ranging from entry level Medical Technologists to seasoned Laboratory Directors. We recruit nationwide, for permanent and travel positions with clients ranging from small hospitals to large reference laboratories.

It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Lighthouse Lab Services will provide reasonable accommodations for qualified individuals with disabilities.

Lighthouse Lab Services | 800-838-0602 | lighthouselabservices.com

#JY  #15833

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