The Laboratory Business Manager will collaborate with various internal stakeholders (including Joint-Venture Partners, Lab Managers, and Attorneys), representatives from the laboratory community, as well as leadership from other hospitals and independent labs.


Job Responsibilities:

– Overseeing the operations and logistics of the clinical lab

– Spearheading the process of moving leads from intake to proposal to signed contracts to operational costumer

– Following up with the customers to assure satisfaction and compliance

– Identifying lab tests that are well-suited for addition to the lab’s test menu

– Manage expectations of both Lighthouse and Accumen

– Change management

– Inspire decisions for META

– Ability to oversee communication among legal, accounting, sales leads, LIS, customers, etc; serve as the air traffic controller

– Function as a lab project manager 

– Negotiating lab to lab referral agreements with high-profile clients

– Lab logistics

– Oversee specimen shipments

– Manage lab staff

– Interact with customers and executive leadership of Accumen and Lighthouse, and the Board of Directors regarding sample volume, status update, and decisions

– Additional responsibilities as assigned


Technical Qualifications:

– Knowledge of laboratory referencing regulations, best practices and guidelines set forth by CMS, CLIA, COLA, CAP and Joint Commission

– Technical understanding of current laboratory technologies, especially molecular diagnostic tests

– Proficiency with Microsoft Excel, Word, and PowerPoint and CRM tools



– Bachelor’s degree in scientific or business concentration highly preferred and/or any related experience

– Prior COVID experience a big plus

– Project management skills

– Lab industry knowledge (molecular infectious disease is a plus, but not required)

– Former lab owner, lab managers, or lab supervisors with good business skills are a plus (but not required)

– Experience with negotiating lab-to-lab referral agreements

– Good communication and presentation skills to customers

– Business strategy experience would be very helpful

– Experience with joint-ventures considered a big plus



About Us:

Like what you read? Here's a little bit about us. Lighthouse Lab Services is building a laboratory that will serve other laboratories. We're seeking a Laboratory Business Operations Manager to play a pivotal role in leading that effort. The Laboratory Business Operations Manager will be responsible for structuring relationships with other labs, employers, and channel partners. This individual will field incoming leads from the best networks in the laboratory industry and will be responsible for determining customer needs and drafting win-win proposals. This person is expected to be a consultant and will provide expertise to the company’s customers regarding laboratory referring regulations and client bill structures for clinical diagnostic lab testing. We are seeking a hard-working professional with a background in the clinical laboratory industry and an interest in building and growing a best-in-class reference laboratory solution. In addition to exceptional customer service, a high level of technical expertise and entrepreneurial selling skills, you must be optimistic, and solutions orientated.



– Competitive base salary

– Bonuses (six-figure earning potential expected)

– Full benefits including Medical, Dental, Vision, Supplemental Health, Workplace Wellness, Spending Accounts, Life & Disability Insurance, Retirement Options, and other Perks


Equal Employment Opportunity

It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Lighthouse Lab Services is committed to working and providing reasonable accommodation to individuals of all abilities, including persons with disabilities. If at any time during the application process, you need an accommodation, please contact recruiting@lighthouselabservices.com for assistance. 

Lighthouse Lab Services | 800-838-0602 | lighthouselabservices.com

#WB  Job # 13083

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