Lighthouse Lab Services has partnered with a great client near Chicago, IL looking to add a new Laboratory Operations Manager to their team. The client has been a leader in providing reliable laboratory services for Northern Illinois for over 20 years. They are a laboratory specializing in medical diagnostic testing for physicians and long-term care facilities. Offering paid time off and paid holidays, along with medical benefits including health, vision, and dental. This individual will serve an integral role in the lab's multi-departmental testing area. This role will focus on leading employees to achieve their goals by focusing on continuous improvement, and supporting strong collaboration and inclusiveness in our teams. 


  • Coach, develop, and help employees reach business goals and their full potential. 

  • Organize staff schedules, coordinate workflow and oversee costs and metrics for multiple departments (Chemistry, Hematology, Coag, Microbiology, and Molecular).

  • Problem-solve and troubleshoot to resolve situational workflow and turnaround time challenges.

  • Assist with policy development and implementation, regulatory compliance and quality assurance. 

  • Maintain laboratory productivity, monitoring workload, identifying peak and slack periods.

  • Maintain laboratory staff by interviewing, orienting, training employees, and counseling, reviewing/evaluating and disciplining employees as needed. 

  • Maintain all lab areas in accordance with CLIA regulations

  • Lead team in inspection readiness and QA meetings and coordination 

Successful candidates will have:

  • 5+ years of management experience.

  • Experience in higher education and/or healthcare. 

  • Strong analytical skills and comfort with MS Excel analysis.

  • Ability to demonstrate self-confidence and appropriate accountability and assertiveness while acting as a team player and showing appreciation for and respecting the collective role of a team.

  • Strong interpersonal skills the highest standards of professionalism, including reliable presence, tact, discretion and a customer service-oriented approach.

  • Ability to direct and work with cross-functional teams including establishing strong relationships with a wide range of key stakeholders and staff.

  • Ability to think strategically and implement tactical initiatives.

  • Strong judgement and the ability to problem solve, re-prioritize and pivot as needed in a fast-paced, dynamic environment.

  • Proven time management, organizational, and project management skills.

  • Strong verbal and written communication, persuasion, and listening skills.

  • Aptitude with technology, including strong proficiency in Microsoft Office Suite applications and willingness to learn new technology tools.

  • Ability to handle confidential information with professionalism and discretion.

Preferred Education Bachelor’s degree in Laboratory Science which includes the requisite courses to meet CLIA requirements. Master’s degree in Management or Business/Healthcare Administration highly desirable.

Certification Current certification with American Society for Clinical Pathology at time of hire or promotion


Full Time

  • Monday – Friday, weekends if needed.

  • Hours: Primarily 9am to 5pm, may vary as needed 


  • $115-125k (commensurate with experience)
  • Full Benefits
  • Relocation assistance 

About Us:

At Lighthouse Lab Services, we offer solutions to help start, grow, and run clinical laboratories. Our recruiting team has over 16 years of proven success placing job seekers in positions ranging from entry-level Medical Technologists to seasoned Laboratory Directors. We recruit nationwide, for permanent and travel positions with clients ranging from small hospitals to large reference laboratories.

It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Lighthouse Lab Services will provide reasonable accommodations for qualified individuals with disabilities.

Lighthouse Lab Services | 800-838-0602 | lighthouselabservices.com

#KH    Job ID #12543

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