LC-MS Instrument Solutions

LC-MS Sales, Service, and Parts

Whether you’re developing therapeutics, improving water quality, confirming drug tests, or conducting product safety analysis, Lighthouse Lab Services delivers Liquid Chromatography-Mass Spectrometry (LC-MS) solutions that drive progress in human health. With deep experience supporting labs nationwide, we provide the LC-MS instruments, services, and expertise to keep your lab at the forefront.

As pioneers in the mass spectrometry space, we’ve built a full range of customizable services. From method development and validation to industry-leading field support, our LC-MS Instrument solutions are customized to meet the evolving needs of modern labs.

Sectors Served by our Instrument Services

room Clinical Labs
location_city Drug Courts

local_hospital Urgent Care Centers

local_pharmacy Pharmaceutical
forest Environmental Testing
science Biotechnology

school Academic Centers

analytics CROs

work Government Labs

accessibility Behavioral Health Centers

grass Cannabis Labs
local_cafe Food and Safety Testing
Our LC-MS Service and Sales Options Give You The Freedom to Focus on Testing

Our Services

Our expert engineers bring years of hands-on experience across a wide range of lab instruments—many with backgrounds at leading Original Equipment Manufacturers (OEMs). Whether you need troubleshooting, service, equipment purchases, or LC-MS optimization, our team delivers fast, reliable solutions.

We offer:

  • Highly trained, experienced Field Service Engineers (FSEs)

  • A broad selection of products to maintain peak system performance

  • An extensive inventory of OEM and approved third-party spare parts that meet or exceed OEM standards

  • PEAK gas generators and select HPLC products to support specialized lab needs

How Our Instrument Service Customers Rate Us

4.7
★★★★★
Average across every
category · 5-point scale
4.8/5
Ease of Requesting Service
4.7/5
Technician Professionalism
4.6/5
Time to Resolution
4.6/5
Instrument Performance After Service
4.5/5
Speed of Initial Response
Ratings based on a 5-point scale, from Lighthouse instrument service customer surveys.

LC-MS Instrument Service Contract Highlights

Whether you own an LC-MS instrument or are considering a pre-owned purchase, Lighthouse provides the service needed to ensure optimum system performance. We will deliver a fully warrantied system ready for any GLP lab environment.

Ligthouse Lab Services offers flexible LC-MS instrument service contracts tailored to your laboratory’s unique needs. All contracts include scheduled preventative maintenance covering parts and labor. Lighthouse provides:


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Maintenance and repair services

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Operator training

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Applications and method support

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Moves and installations

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Replacement parts

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PM Kits and consumables

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Peripherals and accessories

Routine Analysis & Standard Sensitivity

Mass spectrometers classified for routine analysis and standard sensitivity are ideal when requiring high performance at lower sensitivity levels.

Sciex 4000 Liquid Chromatography Mass Spectrometer

SCIEX

4000

SCIEX Liquid Chromatography Mass Spectrometer

 SCIEX

4500

AGILENT Liquid Chromatography Mass Spectrometer

AGILENT

6420

Enhanced Sensitivity

We sell and lease an assortment of cost-effective SCIEX and AGILENT mass spectrometers for applications requiring enhanced sensitivity.

SCIEX Liquid Chromatography Mass Spectrometer

SCIEX

5500

Agilent Liquid Chromatography Mass Spectrometer

AGILENT

6460

Highest Sensitivity Analyzers

SCIEX 6500+ and AGILENT 6490 are ideal choices when the highest levels of selectivity and sensitivity are required.

SCIEX Liquid Chromatography Mass Spectrometer

SCIEX

6500+

SCIEX 7500 Liquid Chromatography Mass Spectrometer

SCIEX

7500

Agilent Liquid Chromatography Mass Spectrometer

AGILENT

6490

"The engineer arrived the next day after our call. He is always professional and knowledgeable."

Lab Manager, Diagnostic Lab, Southwest

"I relied on the great working relationship that the field engineers had cultured with our laboratory. Through open communication, thorough details, and a reliance on one another's ability, we were able to successfully navigate and resolve the instrument problem with minimal downtown, and without the need for an on-site visit."

Owner, Toxicology Lab, West Coast

"I was extremely pleased with the service provided by your engineer. He's wonderful and very pleasant individual. He's very professional and very friendly as well."

Lab Supervisor, Health System, Southern US

"Impressive Team and always ready to serve!"

Owner, Scientific Laboratory, East Coast

"We love Lighthouse. Incredible support. Great account management. Superior technical support. We all talk about how great it has been to work with [Lighthouse]. We cannot say enough positive about the company. "

General Manager, National Drug Testing Laboratory

"My lab just finished the validation of a Turn-Key lab using Lighthouse Lab Services. We had a great experience and are looking forward to future projects as we grow. They assisted with everything from finding equipment, supplies, validation and training. I highly recommended them."

Owner, Diagnostic Laboratories, Global

"I want to commend your team (again) for being such great partners. Your service levels have been the best of any of our suppliers – instrumentation, supplies, and/or reagents. We are grateful we found Lighthouse and look forward to working together."

Consulting & Covid Assay Client

Related Services

Whether you’re looking to start a toxicology lab or to expand your test menu by adding drug testing – we are here to assist. We aim to empower healthcare providers and improve patient care by building labs and offering services to help physician-owned laboratories be CLIA-certified and run with state-of-the-art LC-MS technology.

Our experience building hundreds of laboratories enables us to benchmark vendor quotes against industry standards and assist in negotiating potentially more advantageous pricing on equipment, reagents, and consumable supplies.

Interested in our LC-MS Instrument Solutions or have a question? Reach out to us today.

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