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LC-MS Instrument Solutions

LC-MS Sales, Service, and Parts

Whether you’re developing therapeutics, improving water quality, confirming drug tests, or conducting product safety analysis, Lighthouse Lab Services delivers Liquid Chromatography-Mass Spectrometry (LC-MS) solutions that drive progress in human health. With deep experience supporting labs nationwide, we provide the LC-MS instruments, services, and expertise to keep your lab at the forefront.

As pioneers in the mass spectrometry space, we’ve built a full range of customizable services. From method development and validation to industry-leading field support, our LC-MS Instrument solutions are customized to meet the evolving needs of modern labs.

Sectors Served by our Instrument Services

room Clinical Labs
location_city Drug Courts

local_hospital Urgent Care Centers

local_pharmacy Pharmaceutical

invert_colors Environmental Testing

fingerprint Biotechnology

school Academic Centers

extension CROs

work Government Labs

accessibility Behavioral Health Centers

spa Cannabis Labs

local_cafe Food and Safety Testing
Our LC-MS Service and Sales Options Give You The Freedom to Focus on Testing

Our Services

Our expert engineers bring years of hands-on experience across a wide range of lab instruments—many with backgrounds at leading Original Equipment Manufacturers (OEMs). Whether you need troubleshooting, service, equipment purchases, or LC-MS optimization, our team delivers fast, reliable solutions.

We offer:

  • Highly trained, experienced Field Service Engineers (FSEs)

  • A broad selection of products to maintain peak system performance

  • An extensive inventory of OEM and approved third-party spare parts that meet or exceed OEM standards

  • PEAK gas generators and select HPLC products to support specialized lab needs

LC-MS Instrument Service Contracts

Lighthouse LC-MS instrument solutions include flexible service contracts best to fit your lab’s instrument service support needs. Our certified engineers use OEM parts, adhere to the highest industry standards, and can be relied on to keep your instruments operating at peak performance.

Standard Service Contract

Unlimited

Emergency calls. Includes parts and consumables. 

48-72 Business Hours

Response time.

Preventative Maintenance

Inclusive of labor and parts.

One or Two

Preventative maintenance visit on the liquid chromatograph per year, depending on OEM recommendation.

One or Two

Preventative maintenance visits on the mass spectrometer per year, depending on OEM recommendation.

Preventative Maintenance Contract

On-Demand

Service for instruments billed based on time and material.

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Preventative Maintenance

Inclusive of parts and labor.

One or Two

Preventative maintenance visit on the liquid chromatograph per year, depending on OEM recommendations.

One or Two

Preventative maintenance visits on the mass spectrometer per year, depending on OEM recommendations.

Time and Materials Service

On-Demand

Service for instruments billed based on time and materials.

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LC-MS Instrument Services Highlights

Whether you own an LC-MS instrument or are considering a pre-owned purchase, Lighthouse provides the service needed to ensure optimum system performance. We will deliver a fully warrantied system ready for any GLP lab environment. Lighthouse can provide:


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Maintenance and repair services

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Operator training

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Applications and method support

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Moves and installations

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Replacement parts

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PM Kits and consumables

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Peripherals and accessories
We use OEM Agilent LC-MS instruments and parts for sales and service

Lighthouse is an Authorized Channel Partner of Agilent Technologies

This affiliation reflects our commitment to quality and expertise in servicing lab instruments.

  • We use OEM instruments and parts from trusted manufacturers like Agilent.
  • We maintain high standards in service delivery as expected from an approved channel partner.

When you work with Lighthouse Lab Services, you’re partnering with a team recognized by Agilent Technologies for our capabilities and professionalism.

Routine Analysis & Standard Sensitivity

Mass spectrometers classified for routine analysis and standard sensitivity are ideal when requiring high performance at lower sensitivity levels.

Sciex 4000 Liquid Chromatography Mass Spectrometer

SCIEX

4000

SCIEX Liquid Chromatography Mass Spectrometer

 SCIEX

4500

AGILENT Liquid Chromatography Mass Spectrometer

AGILENT

6420

Enhanced Sensitivity

We sell and lease an assortment of cost-effective SCIEX and AGILENT mass spectrometers for applications requiring enhanced sensitivity.

SCIEX Liquid Chromatography Mass Spectrometer

SCIEX

5500

Agilent Liquid Chromatography Mass Spectrometer

AGILENT

6460

Highest Sensitivity Analyzers

SCIEX 6500+ and AGILENT 6490 are ideal choices when the highest levels of selectivity and sensitivity are required.

SCIEX Liquid Chromatography Mass Spectrometer

SCIEX

6500+

SCIEX 7500 Liquid Chromatography Mass Spectrometer

SCIEX

7500

Agilent Liquid Chromatography Mass Spectrometer

AGILENT

6490

"We love Lighthouse. Incredible support. Great account management. Superior technical support. We all talk about how great it has been to work with [Lighthouse]. We cannot say enough positive about the company. "

R. Scott LaNeve, General Manager, Drugscan, Inc.

"Lighthouse Lab Services has helped us set up our physician office lab for urine toxicology. They are very professional and organized. I would highly recommend their services."

Julia Ashford, Ashford Pain Solutions

"My lab just finished the validation of a Turn-Key Covid-19 lab using Lighthouse Lab Services. We had a great experience and are looking forward to future projects as we grow. They assisted with everything from finding equipment, supplies, validation and training. I highly recommended them."

Ameritech Diagnostic Labs

"We are all impressed with the work that Lighthouse Lab Services does to help the clinical laboratory community... We have been working tirelessly over the last year tackling all of the complexities involved in starting up a clinical lab from scratch… We are… overjoyed to have [a lab director] onboard via Lighthouse."

Christine Barnard, Founder & CEO, Atlas Quality Assurance Laboratories

"I want to commend your team (again) for being such great partners. Your service levels have been the best of any of our Covid suppliers – instrumentation, supplies, and/or reagents. We are grateful we found Lighthouse and look forward to working together."

Consulting & Covid Assay Client

"We hired a MLT and Lab Director thanks to Lighthouse and everything has been smooth sailing. They are both knowledgeable, thorough, professional and have helped our practice tremendously. Thank you again Lighthouse for matching us perfectly."

Jeremy

"Impressive Team and always ready to serve!"

Shea Harrelson, Vikor Scientific

"Lighthouse is professional, responsive, and has always provided quality candidates."

Charlene

"It’s my pleasure working with Lighthouse on recruiting our Lab Director. [Candidates]…spoke highly of your company. They trust the quality service and the transparency your team has provided them. We can certainly understand why we feel the same way about your knowledge in the lab field and Lighthouse Lab Services putting the clients’ interest at heart."

Reference Lab Recruiting Client

Related Services

Whether you’re looking to start a toxicology lab or to expand your test menu by adding drug testing – we are here to assist. We aim to empower healthcare providers and improve patient care by building labs and offering services to help physician-owned laboratories be CLIA-certified and run with state-of-the-art LC-MS technology.

Our experience building hundreds of laboratories enables us to benchmark vendor quotes against industry standards and assist in negotiating potentially more advantageous pricing on equipment, reagents, and consumable supplies.

Interested in our LC-MS Instrument Solutions or have a question? Reach out to us today.

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